Legal

Privacy Notice

This notice explains what information we gather about you, what we use it for, who we share it with, and your rights regarding your personal data.

Last updated: July 2026

01

Our approach

It is our policy to collect only the minimum information we require from you. If you believe we hold more information about you than is needed, or if you have any questions about how we handle your personal data, please contact us using the details below.

Although you do not have to provide any of your personal information to us, if we ask you to do so and you refuse, we may be unable to provide you with the information or professional services you request.

02

Contact details

If you have any questions about this Privacy Notice, the way your personal information is processed by us, or would like to exercise one of your rights explained below, please contact us via:

  • Email: info@wmcpa-eg.com
  • Alexandria Office: 38 El-Prince Ibrahim Street, Ezbet Saad, Smouha, Alexandria, Egypt
  • Cairo Office: Building 4, 4th Floor, Arkan Plaza, Plot 31, Zayed 2000 Compound, El Sheikh Zayed, Giza, Egypt
  • WhatsApp: +2 011 1117 4241
03

Types of personal data we process

We take every effort to minimise the personal data we collect and process to what is essential for communicating with you and delivering our professional services. Depending on how you interact with us, this may include:

  • Identity and contact details — such as first name, last name, job title, company name and email address
  • Enquiry details submitted through our website contact form (including the service you select and your message)
  • Communication records related to consultations, engagements and ongoing professional correspondence
  • Technical data that may be collected automatically when you visit our website (such as browser type, device information and approximate location derived from IP address), where applicable
04

Categories of data subjects

Personal data we process may include, but is not limited to, clients, prospective clients, website visitors, suppliers, contractors and professional contacts.

06

How we use your information

We use personal information to:

  • Respond to enquiries and requests submitted through our website or other channels
  • Deliver audit, tax, advisory and related professional services
  • Manage client relationships and professional correspondence
  • Operate, secure and improve our website
  • Comply with legal, regulatory and professional requirements
07

Data sources

We may obtain personal data from direct sources — such as communications with you by phone, email, WhatsApp or website form submissions — and, where appropriate, from publicly available professional sources or referrals from colleagues and business contacts.

08

Sharing and service providers

To operate our firm and deliver services, we may use carefully selected service providers (for example website hosting, email delivery and IT support). These providers process data on our behalf and are expected to protect it appropriately.

We do not sell your personal data. We may share information where required by law, regulation, professional standards, or to protect our legal rights and the security of our systems and clients.

As a member of the BOKS International network, limited information may be shared with network members only where necessary to support a cross-border engagement or referral that you have requested or agreed to, and subject to appropriate confidentiality arrangements.

09

International transfers

Some of our service providers or collaboration partners may process data outside Egypt, including in locations that form part of global cloud or IT infrastructure. Where such transfers occur, we take reasonable steps to ensure your information remains protected through contractual and technical safeguards appropriate to the nature of the processing.

10

Data security

We apply technological and organisational measures designed to protect personal information against unauthorised access, loss or misuse. Access to personal data is limited to authorised persons who need it for legitimate professional purposes and who are expected to maintain its confidentiality.

11

Data retention

We retain personal data only for as long as necessary for the purposes described in this notice, or as required by applicable law and professional obligations.

Prospect and marketing-related contact data that is no longer accurate or relevant is deleted or updated. Where we retain contact details based on a legitimate interest in professional outreach, we periodically review that data and do not keep it longer than necessary — typically for a period not exceeding five years before reassessment, unless a longer period is required for an active engagement or legal reason.

We actively minimise the personal data we request or hold. Unless you engage us professionally, we aim to store only what is necessary to make and maintain appropriate contact with you.

12

Your rights

Subject to applicable law, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your personal data where we no longer need it
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a competent supervisory authority where applicable

To exercise any of these rights, please contact us at info@wmcpa-eg.com. We may need to verify your identity before responding to a request.

13

Cookies policy

Our website may use cookies and similar technologies to help the site function reliably, remember language preferences, and understand how visitors use our pages so we can improve the experience.

Essential cookies are used where needed for basic site operation. Analytics or preference cookies, if used, help us measure traffic and improve content. You can control or delete cookies through your browser settings at any time. Blocking some cookies may affect how certain parts of the site work.

For any questions about cookies or tracking on this website, please contact us at info@wmcpa-eg.com.

14

Disclosure

Upper Hand Young — Waled Mounir & Mohamed Arafa is an independent professional services firm operating in Egypt and a member of BOKS International. References on this website to BOKS International describe our membership in an international network of independent firms.

BOKS International member firms are separate and independent legal entities. No member firm is responsible for the acts or omissions of another, and membership does not create a partnership, joint venture or agency relationship between member firms unless expressly agreed in writing for a specific engagement.

Information published on this website is for general guidance only and does not constitute legal, tax, audit or other professional advice. You should obtain advice tailored to your circumstances before acting on any information found here.

We take reasonable care to keep website content accurate and up to date, but we do not accept liability for decisions made solely on the basis of website materials. Client engagements are governed by the terms of the relevant engagement letter and applicable professional standards.

15

Updates to this notice

We may update this Privacy Notice from time to time to reflect changes in our practices, technology, legal requirements or professional obligations. The “Last updated” date at the top of this page indicates when the notice was most recently revised.

Contact us about privacy

info@wmcpa-eg.com